The Security Tools website is a single place to help you to secure your SCU account.
Links to Duo information, the Duo bypass code generator, password self-service, and Google privacy and security checkups are all available in a single place. Review this page on at least an annual basis, to ensure that your account security and privacy are protected.
Google has announced that folder-level sharing is now available for Shared Drives.
More information from Google about this change:
https://gsuiteupdates.googleblog.com/2020/09/share-folders-shared-drives-ga.html
More information from Google about Shared Drives:
https://support.google.com/drive/answer/7286514
Support made easy
Santa Clara University has selected G Suite as its collaboration and communication software tool set. Applications include email, contacts, calendar, groups, drive, docs, web sites, and more. Google makes getting answers to your G Suite questions easy. Get the help you need by using the G Suite Learning Center or Google Support site.
Use the G Suite Learning Center which offers step by step tutorials on the G Suite products. You can learn by product, job, or task.
Google Support has one simple goal, "How can we help you?" Use the search box to ask your question or search for answers by product.
Recent Announcements
Google has updated the Gmail web interface to add shortcuts for Google Meet, the G Suite tool for videoconferencing. You can follow these instructions from Google to hide or show these shortcuts.
Although Google Meet is available to the SCU community, we recommend and support Zoom for videoconferencing.
Training and documentation for Meet is available in the Google Learning Center.
Google has announced that Autocorrect and Smart Compose are coming to Google Docs.
These features will be on by default; to turn off these features, go to Tools > Preferences from within Google Docs.
Email security improvements in Summer 2019
This summer, the Cyberinfrastructure Technologies worked with SCU’s Information Security Office on a set of changes to improve security around how members of the SCU community send and receive email.
Completed changes:
July: Add warning banners to messages that seem to be spoofing either our domain (scu.edu) or names from our directory.
July: Add two-factor authentication (2FA) to G Suite. More information is available on SCU's 2FA page.
June: Refine spam filtering.
When you see these warnings, be sure to take extra care when deciding whether to open attachments, click on links, or respond to the message.
Below: Sample messages from Gmail's web client and smartphone app.
Alumni Email for the Class of 2019
On March 3 2020, we will complete the rollover to the Alumni Email Service for the Class of 2019. No action is needed for new graduates, we will roll over your account automatically. Watch your email for more information soon!
More information about the SCU Alumni Email Service:
Alumni Email Service - terms of use
Alumni Email Service - FAQs
Google Group management settings have changed
In June 2019, Google changed the group-management settings for Google Groups. Google made groups simpler to manage by combining settings that have similar functions, and removing some rarely-used settings.
These changes affect both new and existing groups.
Because settings are being combined, some users might lose permissions to manage group members or content, depending on the permissions they have now. Group owners will continue to have the ability to correct users' permissions after the update.
Google has provided additional, detailed information about these changes:
https://support.google.com/a/
Google has also published FAQs about how to fix common issues with these changes:
https://support.google.com/a/answer/9325317
Technology Training for Google Sheet support:
call 408-551-3120 or technologytraining@scu.edu
Contact the Technology Help Desk for support:
call 408-554-5700 or techdesk@scu.edu